Moore Life Moore Experience LLC, doing business as Moore Life Miami, Renting South Florida, and Moore Life Yachts (collectively, "Moore Life," "we," "us," or "our"), respects your privacy. This policy explains what information we collect through moorelifemiami.com (the "Site"), how we use it, and the choices you have.
Information We Collect
We collect information you provide directly to us, including:
- Contact details — name, email, and phone number, submitted through rental inquiry forms, coaching applications, yacht charter inquiries, and webinar registrations
- Rental search details — budget, bedrooms needed, preferred areas, and move-in timeline
- Financial pre-qualification information — for rental inquiries, this may include general credit range, income range, and rental history responses used solely to assess rental eligibility
- Payment information — processed securely by Stripe for coaching products and digital purchases; we do not store your full card details on our servers
- Scheduling information — when you book a call or webinar through Calendly
- Usage data — pages visited, general location, and browsing behavior on the Site, collected through analytics tools
How We Use Your Information
- To respond to rental, coaching, and yacht charter inquiries
- To match you with properties that fit your criteria and to schedule tours
- To pre-qualify rental applicants per our stated screening criteria
- To process purchases of coaching products, playbooks, and content library access
- To schedule and confirm calls, webinars, and charter bookings
- To send you information you've requested, including free training materials
- To improve the Site and understand how visitors use it
SMS & Text Messaging
When you submit an inquiry form on the Site and provide your mobile number, you consent to receive text messages from us about your apartment search, property options, tour scheduling, and related follow-up.
Message frequency
Message frequency varies based on your activity and where you are in your search. You can expect to receive approximately 2 to 8 messages per month, and more during periods when you are actively touring properties.
Message and data rates
Message and data rates may apply. Your mobile carrier's standard rates for messages and data will apply to any messages you send or receive.
Opting out
You can cancel at any time by replying STOP to any message. We will send one confirmation that you have been unsubscribed, and you will not receive further messages unless you opt back in. To rejoin, reply START or submit a new inquiry form.
Getting help
Reply HELP to any message for assistance, or contact us at 786-751-7730. Carriers are not liable for delayed or undelivered messages.
How We Share Your Information
We do not sell your personal information. We share information only with the service providers who help us operate the business, including:
- Formspree — for routing form submissions to our team
- Twilio — for delivering text messages you have consented to receive
- Stripe — for payment processing
- Calendly — for scheduling calls and webinars
- SaleCORE / MIAMI Association of Realtors — where required for MLS-related rental transactions
- Property partners — leasing offices and landlords, only when needed to schedule a tour or submit an application on your behalf
These providers are only permitted to use your information as necessary to provide their services to us. As stated in the SMS section above, mobile phone numbers and SMS consent are never shared for third-party marketing.
Data Retention
We retain your information for as long as needed to fulfill the purposes described in this policy, or as required by law and real estate industry recordkeeping obligations.
Data Security
We use reasonable administrative and technical safeguards to protect your information. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.
Your Choices
- Reply STOP to any text message to stop receiving texts
- Use the unsubscribe link in any marketing email
- Request access to, correction of, or deletion of your personal information by contacting us using the details below
Some records may be retained where required by real estate or tax law.
Children's Privacy
Our services are not directed to individuals under 18, and we do not knowingly collect information from minors. If we learn we have, we will delete it.
Changes to This Policy
We may update this policy from time to time. The "Last updated" date at the top reflects the most recent revision, and continued use of the Site means you accept the updated terms.